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November 19, 2007
Wal-Mart's First Sustainability Report: Just a Gesture or a Just Account?
by Anne Moore Odell
Many call the biggest retailer's sustainability report a good first step on a long road.
SocialFunds.com --
When Wal-Mart (ticker: WMT) talks,
people listen, whether they agree with the message or not. Two years after Wal-Mart CEO Lee Scott
announced the company's environmental goals in his "Twenty-First Century Leadership" speech, last
week Wal-Mart released a report of its progress, "Sustainability Progress to date, 2007-2008." Full
of figures and charts, it covers many sustainability issues from health care coverage and green
products to Wal-Mart's giving in local communities to supply chain safety.
 Wal-Mart set three ambitious goals as
announced in Scott's speech: to be supplied 100% by renewable energy; to create zero waste; and to
sell products that sustain natural resources and the environment.
David Tovar, Wal-Mart
Stores' Director of Media Relations, explained to Socialfunds.com: "We look at this report as an
important first step to make our sustainability efforts known. Our efforts have been extensive and
we are committed to reaching our goals."
"We view our sustainability work as a journey
that provides value to our consumers. We know there are challenges that remain, but we are
committed to transparency and making this information available to the public as we work toward our
goals," Tovar added.
The report traces Wal-Mart's commitment to sustainability, from
consumer to employee, from manufacturer to storefront. The report reads: "We have found that there
is no conflict between our business model of everyday low costs and everyday low prices and being a
more sustainable business. To make sustainability sustainable at Wal-Mart, we've made it live
inside our business. Many of our environmental sustainability efforts, for example, mean cost
savings for us, our suppliers and our customers."
Wal-Mart's Tovar explained that Wal-Mart
plans to keep stakeholders updated on sustainability with additions to Wal-Mart's web site. No
future sustainability report is in the works currently. Wal-Mart will continue, however, to publish
its annual "Report on
Ethical Sourcing," which it has made available for the past three years.
Here are
some of the numbers the report supplies: In 14 worldwide markets, Wal-Mart has 7,022 stores with
1,900,000 employees. It reports $344,992,000,000 in revenues for 2006-2007. In the US, the average
full-time hourly wage in 2006-2007 was $10.76. Almost nine thousand factories were audited during
this period, with 40% of the factories receiving high-risk violations. During 2006-2007, $500
million was invested annually to help meet sustainability goals.
One area highlighted in
the employee section of the report is Wal-Mart's commitment to extend health care to all its
Associates (i.e., employees). Wal-Mart reports that healthcare is available to all its employees,
full and part time and their children, with more than 90% of its workers having health care (albeit
not all covered by Wal-Mart plans).
Of the employees that have Wal-Mart health care for
the first time, 53% had no health care before, 27% said they couldn't afford health care coverage
and 7.8% said that they were on Medicaid.
The report notes: "The fact remains that 9.6
percent of Associates say they do not have any coverage at all. That's too many. So perhaps one of
our greatest challenges is to better understand why this 9.6 percent decline coverage and what we
can do to encourage them to choose it."
The response to the Wal-Mart report has been
mixed. Most groups applaud Wal-Mart for a step in the right direction and ask it to continue
working toward its goals.
"As the only environmental group with an office in Bentonville,
Environmental Defense knows that Wal-Mart is serious about its sustainability program," said Gwen
Ruta, Director of Corporate Partnerships at Environmental Defense, a non-profit environmental rights
group which helped review drafts of the report. "The company is moving in the right direction, and
learning as it goes," she added.
The Big Box Collaborative, a coalition of shareholder
activists, environmental, and labor right groups that works to transform large retailers, in
particular Wal-Mart, was more cutting in its response to the report: "Wal-Mart continues to give
anecdotes with few facts about their systemic change and impact," said Trina Tocco, Coordinator for
the Big Box Collaborative.
"It is disturbing to think that even all of changes Wal-Mart
purports, they still aren't able to decrease their impact overall because of their unsustainable
growth model. This report covers quite a bit of info, but yet doesn't provide enough in depth
detail," Tocco continued.
The Interfaith Center on Corporate Responsibility (ICCR) released a statement on the sustainability
report. The ICCR has filed a shareholder resolution at Wal-Mart for the past three years requesting
Wal-Mart issue a public sustainability report.
"We welcome Wal-Mart's Report as a first
step. It demonstrates a commitment by the Company to both develop internal mechanisms for
implementation and to be transparent with respect to its sustainability initiatives," ICCR's
statement reads.
"It is clear that this first Report demonstrates progress particularly
toward the environmental goals that President and CEO Lee Scott articulated two years ago. We
recognize that collecting information on key indicators for environmental goals is less difficult
than attending to social performance indicators, but without social indicators, the Report pales,"
ICCR's statement continues.
Environmental Defense offers some specific examples of how
they would like Wal-Mart to provide "more transparency, context and a more systematic assessment of
progress relative to environmental goals." Environmental Defense suggests Wal-Mart offer more data
to help the reader verify all the information in the report.
"Because everything is
happening so fast," Tovar explained, "we are going to post sustainability information as it is
available. We are being as transparent as possible."
The report is a first stab at
creating a sustainability report that sheds light on the largest retailer in the world. And just
like Wal-Mart starting to offer florescent light bulbs, even the small changes at Wal-Mart can have
a profound rippling effect through its vast supply chain and the economy. Wal-Mart now needs to
continue its journey into sustainability, continuing its commitment to its consumers, shareholders
and other stakeholders to create a safe supply chain and meet its environmental and social goals.
Editor's note: Bill Baue, a frequent writer for SocialFunds.com, contributed to the
writing of the Wal-Mart sustainability report.
©
SRI World Group, Inc. All Rights Reserved.
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