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December 06, 2000

Recycling Computes for IBM
    by Mark Thomsen

Computer giant decides to expand recycling program to include individual customers and small businesses.

SocialFunds.com -- Social investors will be interested to know that International Business Machines Corporation (IBM) recently announced the creation of a new recycling service for individual and small business customers. These customers will be able to recycle not only IBM's, but any manufacturer's personal computers (PCs) through the IBM PC Recycling Service. Hardware that can be refurbished will be donated to charities that desperately need computer equipment but cannot afford it.

Please support
our sponsorsIBM recognizes the waste generation implications of the continuing advent of new, faster computer systems every few months. "Advances in computer technology have unfolded at a breathtaking pace," said Wayne Balta, IBM Director of Corporate Environmental Affairs. "As customers have invested in new technology to better serve their needs, there has been an increase in the amount of older IT equipment that is either obsolete or that they no longer want."

IBM's service can recycle all major PC system components, including monitors, printers, peripheral devices and, of course, the computer itself. The cost to the customer is $29.99, which includes shipping. Customers box the parts to be recycled and ship it via United Parcel Service (UPS) to Envirocycle, which is a designated recycling center.

After receiving a unit, the age and performance capability of the system is assessed first. If the system can be refurbished, the necessary repairs and replacements are made and then the working computer is donated to Gifts in Kind International (GIKI). GIKI is the world's leading charity for product philanthropy and contributes to a network of over 50,000 nonprofit organizations in neighborhood around the world.

When refurbishing is impossible or impractical, the system parts are recycled in an environmentally responsible manner. This includes reusing as many of the parts and materials as possible.

"IBM's services help facilitate the recycling of this equipment. They also help ensure equipment that is still of value is made available to others who can benefit from it," said Balta.

The taking back of used computer systems is not something new for IBM. It has been processing end-of-lease returned products through IBM Global Financing (IGF) and disposing of them in an environmentally responsible manner since 1985. To date, more than 1.5 million units have been processed.

A program for recycling customer-owned assets, regardless of manufacturer, is also available from IGF. IGF is the world's largest information technology lessor, receiving nearly 12,000 end-of-lease machines weekly.

These efforts are producing significant results. In 1999, the IBM recycled more than 120 million pounds of equipment parts and machines, with less than four percent deemed non-recyclable.

IBM's recycling programs are worthy of imitation. By wielding its buying power, it provides shipping and recycling services at much lower costs than individual consumers could secure. This proactive stance toward responsible recycling has the added potential benefit of giving community organizations greater access to computer technology. Social investors will not find any bugs in that kind of corporate operating system.

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